🔐Privacy Policy

1. Introduction

Welcome to G4XAI. Your privacy is of utmost importance to us. This Privacy Policy explains how G4XAI collects, uses, and protects your personal information when you access our services, including our website, applications, and related services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Identification Information: Includes your name, email address, phone number, and other contact details.

• Account Information: Includes your account username, password, and profile details.

2.2 Usage Data

• Log Data: Information such as IP address, browser type, operating system, access times, and pages visited.

• Interaction Data: Details of interactions with our services, including click paths, feature usage, and session durations.

2.3 Cookies and Tracking Technologies

• Cookies: Small data files placed on your device that help us recognize you and provide a personalized experience. You can control cookie settings through your browser.

• Web Beacons: Small images or scripts used to track activity on our site and in emails.

2.4 Third-Party Data

• Referral Information: Data from third-party sites or services that refer you to our website.

• Social Media Data: Information collected when you interact with us on social media platforms.

3. How We Use Your Information

3.1 Service Provision

• Account Management: To create and manage your account, provide access to services, and maintain account security.

• Service Improvement: To analyze and improve the performance and functionality of our services based on usage data and feedback.

3.2 Communication

• Marketing: To send you promotional materials, newsletters, and updates about our services, provided you have opted-in to receive such communications.

• Customer Support: To respond to your inquiries, provide support, and address any issues you may encounter.

3.3 Analytics

• Usage Analysis: To understand how our services are used, identify trends, and optimize user experience.

• Performance Metrics: To track service performance and diagnose technical issues.

3.4 Legal Compliance

• Regulatory Requirements: To comply with legal obligations, including data protection laws and regulations.

• Fraud Prevention: To detect and prevent fraudulent activities and ensure the integrity of our services.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Using encryption protocols to protect data in transit and at rest.

• Access Controls: Restricting access to personal information to authorized personnel only.

• Regular Audits: Conducting security audits and assessments to identify and address vulnerabilities.

4.2 Data Breach Notification

In the event of a data breach that affects your personal information, we will promptly notify you and take appropriate measures to mitigate any potential harm. Notifications will be made via email or other contact methods as required by law.

5. Data Sharing

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our services and performing business functions, such as:

• Payment Processors: To process transactions and handle payment-related activities.

• Hosting Providers: To host and manage our website and applications.

• Analytics Services: To analyze usage data and improve service performance.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including:

• Legal Obligations: To comply with subpoenas, court orders, or other legal processes.

• Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and ensure that your information remains protected under this Privacy Policy.

6. Your Rights

6.1 Access and Correction

You have the right to access and update your personal information held by us. You can request access to your data by contacting us using the contact information provided below.

6.2 Opt-Out

You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in the emails or contacting us directly.

6.3 Data Deletion

You may request the deletion of your personal information, subject to legal requirements and our data retention policies. We will process your request in accordance with applicable laws and regulations.

6.4 Data Portability

Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request the transfer of your data to another service provider.

7. International Data Transfers

If you are located outside of US and use our services, your personal information may be transferred to and processed in US or other countries where we operate. We will ensure that such transfers are conducted in accordance with applicable data protection laws and regulations.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes. Your continued use of our services after any changes constitutes acceptance of the updated policy.